Unit Effective communication in the veterinary profession
- Course
- Veterinary medicine
- Study-unit Code
- A003511
- Location
- PERUGIA
- Curriculum
- In all curricula
- Teacher
- Rolando Arcelli
- Teachers
-
- Rolando Arcelli
- Hours
- 25 ore - Rolando Arcelli
- CFU
- 1
- Course Regulation
- Coorte 2019
- Offered
- 2023/24
- Learning activities
- A scelta dello studente
- Area
- A scelta dello studente
- Academic discipline
- VET/09
- Type of study-unit
- Opzionale (Optional)
- Type of learning activities
- Attività formativa monodisciplinare
- Language of instruction
- Italian
- Contents
- the basics of effective communication in the professional field, intended both with the beneficiaries of our service offer and within professional teams
- Educational objectives
- D1 - KNOWLEDGE AND UNDERSTANDING The main knowledge acquired is:
1 knowledge of the basic rules of effective communication: body language and facial expressions during communication.
2 power and trust as the basis of charismatic communication
D2 - ABILITY TO APPLY KNOWLEDGE AND UNDERSTANDING : at the end of the training course the student will have to know the fundamental principles of charismatic communication to be applied both with pet owners and with colleagues when working in a group
D4 - COMMUNICATION SKILLS. The purpose of the course is precisely to increase skills in order to make communication more effective
D5 - LEARNING SKILLS: the student must be able to interpret the non-verbal and verbal language of a hypothetical interlocutor and know how to adapt even in difficult moments - Prerequisites
- no requirement
- Teaching methods
- the course, despite its brevity, analyzes the principles of communication strategy also using images and short videos.
- Learning verification modality
- multiple choice test at the end of the course
- Extended program
- Introduction on the importance of effective communication; Non-verbal communication body language and facial expressions; paraverbal communication; Foundations of charisma: authority and trust. Warmth, presence, power.
Verbal communication. Communication between colleagues. Communicate in difficult situations.