Unit Social Work Methods and Techniques II

Social work
Study-unit Code
In all curricula
Patrizia Cecchetti
  • Patrizia Cecchetti
  • 63 ore - Patrizia Cecchetti
Course Regulation
Coorte 2020
Learning activities
Discipline del servizio sociale
Academic discipline
Type of study-unit
Obbligatorio (Required)
Type of learning activities
Attività formativa monodisciplinare
Language of instruction
The course program will be organized in three parts:
Part 1. The construction of the help process
Part 2. Professional documentation
Part 3. Professional Social Service work from a community perspective
Reference texts
- Zilianti A., Rovai B., 2007 Professional social workers - Methodology of social work, Carocci Faber, Rome (chapters 2, 3, 4, 6, 7);
- Zini M.T., Miodini S., 1997 The help interview - Theory and practice in social work, Carocci Faber, Rome;
- Andreacci R., 2009 The home visit of the Social Service, Carocci Faber, Rome
- Campanini A. M. (directed by) 2013, Dictionary of Social Service, ed. Carocci Faber, Rome
items: Reception, Accompaniment, Listening, Social Worker, Wellbeing, Community care, Community, Professional documentation, Home care,
Social Empowerment, Network Intervention, Aid Process, Aid Relationship, Resource, Social Secretariat, Professional Secret, Social Service
Individual, community social service, information service in social services, home visit.
Educational objectives
The main objective of the teaching is to provide students with the methodology, tools and techniques of the Professional Social Service in the work aimed at individuals, groups and the community.
In particular:
- Provide knowledge of the methodology and professional techniques used in the field of social services to the person, in working with the community
local, with groups, with single users and social networks.
- Deepen the aspects relating to the documentation of social work.
- Acquire technical and operational skills in the use of professional tools.
In order to be able to understand and apply the topics of the course it is necessary that the students have successfully taken and passed the exam of Methods and Techniques of the Social Service I.
Teaching methods
The course is organized in:
- Frontal and online lessons on the topics covered by the study program
- Seminar activities on specific topics
- Methodological in-depth workshops and guided discussions that will favor joint paths with the course of Service Methods and Techniques
Social III
- Exercises with active teaching methods such as: group work, simulations of operational situations, processing of professional materials, vision of
visual material
Learning verification modality
The final exam may include both written and oral tests.
Extended program
The program of the course organized in 3 parts will cover the following topics:
Part 1. The construction of the help process
- The professional relationship: characteristics, dynamics, problematic aspects
- Reception, accompaniment and taking charge functions
- The professional social service interview
- The home visit
Part 2. Professional documentation
- Definition and general aspects
- The tools for collecting social information
- Functions and types of instruments
- From paper documentation to computerized documentation
Part 3. The work of Professional Social Service from a community perspective. Community and personal services
- Community care: methodological approaches and intervention strategies
- Professional Social Service and social networks
- The Professional Social Service in the community empowerment process
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