Unit ECONOMY AND BUSINESS MANAGEMENT TOURIST

Course
Economics of tourism
Study-unit Code
20023709
Location
ASSISI
Curriculum
In all curricula
Teacher
Fabio Forlani
Teachers
  • Fabio Forlani
Hours
  • 63 ore - Fabio Forlani
CFU
9
Course Regulation
Coorte 2021
Offered
2022/23
Learning activities
Caratterizzante
Area
Aziendale
Academic discipline
SECS-P/08
Type of study-unit
Obbligatorio (Required)
Type of learning activities
Attività formativa monodisciplinare
Language of instruction
Italian
Contents
Contents MODULE 1
1.1 The variety of companies: the resource-based theory
1.2 Business development: strategic and organizational processes
1.3 The analysis for strategy
1.4 Corporate strategies: main types
1.5 Business strategies
1.6 Organizational design
1.7 People in companies: management approaches
1.8 Innovation
MODULE 2
2.1 Management of service companies
2.2 Quality in tourist services
2.3 Integrated communication
2.4 Marketing and service culture
MODULE 3
3.1 Management of accommodation enterprises
3.2 Management of tourist intermediaries (tour operators,
travel agencies, online tourism intermediaries)
Reference texts
MODULO 1
Economia e Management delle Imprese, Tunisini A., Pencarelli T., Ferrucci L., Hoepli, 2020. Capitoli: 1-11
MODULI 2 e 3
Imprese e sistemi turistici, V. Della Corte. EGEA, 2020
Educational objectives
The course aims to provide students the basic knowledge on management of tourism businesses, as well as to provide the theoretical and operational tools appropriate to the governance of accommodation and intermediation operators in the current global tourism conte
Prerequisites
The student must have the basic knowledge on business administration
Teaching methods
Frontal lesson, business simulation, group work and in-depth seminars.
Other information
Attendance at classes is optional. However, since there is an interactive teaching with tutorials and group work, it is highly recommended.
Learning verification modality
The learning test will be carried out through a written test and a subsequent oral interview. The final assessment can be supplemented with a score bonus from the assessment of practical activities developed individually or in groups by the student during the course.
Extended program
1.1 The variety of companies: the resource-based theory
1.2 Business development: strategic and organizational processes
1.3 The analysis for strategy
1.4 Corporate strategies: main types
1.5 Business strategies
1.6 Organizational design
1.7 People in companies: management approaches
1.8 Innovation
MODULE 2
2.1 Management of service companies
2.2 Quality in tourist services
2.3 Integrated communication
2.4 Marketing and service culture
MODULE 3
3.1 Management of accommodation enterprises
3.2 Management of tourist intermediaries (tour operators,
travel agencies, online tourism intermediaries)
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